shipping & returns

parcel
UK Mainland & Northern Ireland

All UK Retail orders, shipping is FREE (UK Mainland & Northern Ireland)
Please ask for a price if you would like your order tracked.

 

Europe & Republic of Ireland
(Customer pays all local import duties and taxes where applicable)
Western Europe, allow up to 2 weeks from despatch
  • Eastern Europe, allow up to 5 weeks from despatch
  • Orders under £10.00 - Shipping £3.75
    Orders between £10.00 and £75.00 - Shipping £8.50
    Orders over £75.00 Shipping £15.00
     


    Rest of the World
    (Customer pays all local import duties and taxes where applicable)

      North America - Parcels normally arrive within 5-7 working days but please allow up to 2 weeks from despatch.
      South America, Africa and Asia allow up to 8 weeks from despatch
      Australia allow up to 12 weeks from despatch
      Orders under £10.00 - Shipping £5.00
      Orders between £10.00 and £75.00 - Shipping £8.50
      Orders over £75.00 - Shipping £20.00
       

      TURNAROUND TIMES

      Retail orders - I aim to despatch all retail orders either the same day or the next working day and will advise you straight away if I expect a delay for any reason. If approval of artwork is required, these turnaround times apply from the time that I receive your confirmation to go to print.

      Trade orders - Please allow 5 working days for despatch.

       

      REFUNDS AND RETURNS
      We always want to provide you with a perfect product. So, if your goods are incorrect, arrive in a damaged condition or even 'go walkies' in the post, we promise to replace your order as quickly as possible. If goods are damaged, then we may need you to return them and we'll refund you for any postage incurred.